

Challenges within the Case Management System in Zimbabwe from a Child Rights Perspective: A Case Study of Epworth
Abstract
The article employs a qualitative research approach to understand the challenges of the
case management system in Zimbabwe. The data gathered through literature review and key informant interviews revealed salary disparities, lack of a common training manual for trainers of case managers, dependency on donor funding, high caseload, inadequate resources and brain drain, as some of the challenges bedevilling the case
management programme in Zimbabwe. The authors found evidence of child rights violation and offer certain measures to strengthen the case management programme in Zimbabwe.
Keywords:case management, Child Protection Officer, child rights, key informants
DOI: 10.32444/IJSW.2023.84.1.53-68
case management system in Zimbabwe. The data gathered through literature review and key informant interviews revealed salary disparities, lack of a common training manual for trainers of case managers, dependency on donor funding, high caseload, inadequate resources and brain drain, as some of the challenges bedevilling the case
management programme in Zimbabwe. The authors found evidence of child rights violation and offer certain measures to strengthen the case management programme in Zimbabwe.
Keywords:case management, Child Protection Officer, child rights, key informants
DOI: 10.32444/IJSW.2023.84.1.53-68
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